Purchasing Notes:
1. Proxy Purchasing Process:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service. Once an order is placed, the system will automatically initiate the proxy purchase.
・To respect the artisans on iichi, Pinkoi requests that you notify the platform of any changes or cancellations within 6 hours of placing your order. This includes modifications to items, shipping information, or complete order cancellations. Please press the "Request refund" button on the order page to cancel or place another order. If a product(s) has already shipped, you can return it within seven days of receiving it. Please see point three, "Refund & Exchange Policy", below for more details. Please note, the system will use the refund request submission time as the basis for determining whether the order can be canceled. No order cancellations will be accepted after the deadline.
・Please complete the Real-name Authentication within 3 days after the order is placed. If the Real-name Authentication is not completed, the cross-border package cannot be delivered, and the order will be automatically canceled by the system.
2. Product Inventory:
・All orders are subject to the supplier's actual inventory. Please note, there may be cases where the product is sold out or out of stock.
・If an item in an order is out of stock, the system will refund the item and proceed with the rest of the order.
・If all items in the order are out of stock, the system will automatically cancel the order.
3. Refund & Exchange Policy:
・This product is purchased from the Japanese platform, iichi, through Pinkoi's proxy service and is considered a cross-border transaction. The refund and exchange policy, therefore, follows Pinkoi's "Returns Policy." If an item is returned for a reason other than those that are listed, the customer will bear the shipping fee of returns.
・Return Process
1. You must submit a refund request by pressing the "Request refund" button on the order page within seven days of receiving the product(s). Requests made after the seven-day period will not be accepted.
2. After the system approves the refund request, please follow the instructions on the page and return the product(s) to the specified address. To ensure a smooth return process, please use the original packaging and ensure the product is unused.
3. After Pinkoi is notified that the product(s) is returned and confirms that there are no errors, the order refund will be arranged.
4. Contacting Customer Support
・Please note that Pinkoi cannot answer product-related questions for proxy-purchased items via Chats.
・For any questions regarding your order, please contact https://cdn04.pinkoi.com/pinkoi.site/textpool/normal_01JEX16078TTPGK7J9GP1FX6NB.png
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[Oshu wool jacquard mini tote bag]
design
A mini tote bag made from sturdy Oshu-ori fabric, carefully sewn together.
The high-quality wool is woven slowly and carefully to create a fluffy and warm material.
Material: 100% wool, Bishu weave
Color: Red base x gray and white
specification
Dimensions: Width 18cm, Height 23cm, Depth 5cm, Handle 26cm
1 inner pocket, 2 key holders
All seams are trimmed with cotton tape.
Size
The height is 500mm, just enough to hide your pet.
The inner pocket is 11cm wide and can hold even larger smartphones.
Maintenance
If you have it dry cleaned, you can have it dry cleaned in the same way as with regular wool products.
If you wash it at home, place it in a laundry net and gently wash it by hand with a neutral detergent that is suitable for wool products such as Emar, rinse it, and after spin-drying, shape it and hang it to dry in a place out of direct sunlight.
*This item is made of 100% wool. Please be careful not to wash it too hard or in hot water for long periods of time as this may cause it to shrink or lose its texture.
Tip: If you want to make it feel gentler, it is effective to soak it in water with some hair conditioner you have for a short time.
Available in different colors.
