https://cdn.shopify.com/s/files/1/0072/2039/6114/files/meausre_size_chart_2023.png
https://cdn.shopify.com/s/files/1/0072/2039/6114/products/footmeasurement_2023.png
**Genuine leather is derived from animal skin, so each hide is different. Each artificial leather is treated differently in the process of coloring and so on, so as to create the texture of real leather. Although we handle the leather with care, scratches, wrinkles, dents, spots etc. are normal and should not be considered defective.**
**exchange**
Returns or exchanges are not accepted in the following cases:
1. Products that have been washed, used, or damaged due to your personal reasons
2. Exceeding the return request period (within 7 days after the customer receives the goods)
3. Certain special offers and giveaways
**return the goods**
If the product is damaged before it is used or we have shipped the product that does not match the order, we will provide the following arrangements:
A full refund of the customer's payment for the merchandise and shipping charges to (his/her) payment instrument account.
or
We will arrange to resend a new item to you for replacement.
Refund the customer's payment for the goods to (his/her) payment instrument account.
**replacement**
In the case of stock, we only accept the exchange of the same style of goods (different sizes) once.
The customer is responsible for the shipping cost of returning the goods
We will arrange to resend a new item to you for replacement.
If the product is out of stock, we will refund the customer's payment for the product.
