14K | Legend of the Ocean Necklace

| Design Concept | The deep blue ocean, Whispering legends veiled in mist, Both the sea and its tales, Captivate the soul. | Product Specifications | Material: 14K Gold Natural Pearls: 5pcs Pearl Size: Approx. 4.5mm-5mm Chain Length: Total 40cm (38cm + 2cm extension chain) (including clasp and main piece) | Notes | *Size may have an error of 0.5-1cm due to different measurement methods, which is considered normal. *K-gold jewelry is Solid Gold (K SG). *All products in the store can be customized. If you wish to order different lengths or styles in 18K, 9K, or 925 sterling silver, please feel free to contact us for inquiries. | Order & Shipping | *All products in the store are handmade. After your order is confirmed and payment is received, it will take 10-14 business days for production and shipping (excluding special custom orders). If you have an urgent need, please contact us to inquire. *In case of natural disasters, accidents, or other unforeseen circumstances that may cause delivery delays, we will send a notification. We appreciate your understanding. *Shipping will be handled by logistics partners, and the actual delivery time will depend on the driver's route and conditions. Specific delivery times cannot be guaranteed. *Invoices are issued for all products. If you require a unified invoice number, please be sure to note it in your order. | After-Sales Service | *All HYGGE ADORN products come with after-sales service, including a one-year warranty and lifetime basic cleaning and maintenance. Within the one-year warranty period, non-human-induced damage under normal use will be repaired free of charge once. Custom orders, lost gemstones, and damage caused by human factors are not covered by the warranty. Repairs may incur a fee depending on the situation. *Lost warranty cards will not be reissued, please keep them safe. *HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or not from HYGGE ADORN. *All round-trip shipping costs for after-sales service will be borne by the consumer. *All after-sales services (ring size adjustment, chain length adjustment, cleaning and maintenance, breakage repair, gemstone loss) require the accompanying product warranty card. Service history will be recorded on the warranty card. Please contact us to request after-sales service. | Product Description | *All products undergo professional quality control checks before shipping. If you receive a defective product, please keep the item intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: #Color Difference: Colors in product photos may vary due to different browsing devices and settings. Please refer to the actual color of the product received. #Size: Size may have an error of 0.5-1cm due to different measurement methods, which is considered normal. #Solder Joints: Products are handmade with precise craftsmanship, but minor solder joints may still be present, such as at the junction of earring posts and earrings, or at necklace connections. Slight unevenness at these joints due to soldering is normal. #Gemstones: All products use natural gemstones, so each stone will have unique inclusions and textures. Natural black spots, lines, feather cracks, and cloudiness within gemstones are normal. #Pearls: All products use natural pearls, each a unique gem with its own natural luster. While efforts are made to select pearls of consistent appearance, no two pearls will be exactly alike. | Return Policy | *All products (excluding custom orders) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for an extended period before returning it. Returns will not be accepted under the following circumstances: #Exceeding the 7-day appreciation period. #The product is not returned in its original packaging box and shipping carton. #Incomplete or damaged product accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, jewelry accessories (e.g., earring backs), etc., that arrived with the product. #Not a normal try-on; the product shows clear signs of extended wear and soiling. #The product has been altered, such as by engraving or modifying the size or chain length. #Promotional gifts are not returned. #The product is damaged due to human factors upon return. #Engraved items are considered custom orders and are not eligible for the 7-day appreciation period. *As per court rulings, custom orders made according to consumer requests are not subject to the 7-day appreciation period, and therefore, custom orders cannot be returned. *Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount exceeds the free shipping threshold, no additional shipping fee will be charged. *Each order is eligible for one free return shipping service. If you need to return additional items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please confirm receipt of all items before initiating a return. *If a return causes the order to no longer qualify for promotional discounts, the discount amount will be deducted from the refund. *If you return items without specific reason more than 3 times within a year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be reminded that HYGGE ADORN will not proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask consumers to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.