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▋ Before placing your order, please carefully read the "Ordering Information" & "About Ashes" at the bottom of this page.
Handmade items inherently have slight variations. **These are not 3D printed, so a 100% identical replica is not possible.** Furthermore, everyone's perception of similarity differs. Once the piece is completed, **no modifications or refunds can be made.** If you are a perfectionist seeking an exact match, please reconsider and perhaps review other examples. If you have any concerns, please refrain from ordering.
▋ Contents Include: 1 Custom Pet Figurine, 1 XL Urn, 1 Custom Name Tag, 1 Small Mat, 1 Mini Football, 3 Desiccants, 1 Sealing Glue (Additional accessories like the tree and dinosaur were custom additions by a previous client.)
▋ About Ash Capacity and Urn Dimensions:
**This chart is based on ash volume. Please estimate dimensions if you plan to include bone fragments.**
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Q1: How do I estimate which size to use?
• For ashes only: Generally, we estimate based on the pet's pre-cremation weight (refer to the chart above). However, due to variations in bone density and individual physiology, the amount of ashes can differ for each pet.
• Ashes + Bone Fragments / Full Skeleton: There is limited data currently, making it difficult to accurately estimate the size and length of bone fragments. As Moonset House urns have limited capacity, we recommend confirming the actual volume and dimensions after the pet's passing before deciding on the urn size.
Q2: What if I'm unsure about the amount of ashes?
The safest approach is to ask your pet's funeral service provider if they can provide a temporary container. After cremation or aquamation, confirm the weight of the ashes or the dimensions of the bone fragments before selecting the urn size. You can then transfer the contents once you receive the urn.
(**Important Reminder: For pets weighing over 20 kg, if they have a slender build, the ash volume might be more than expected. In about 10% of cases, leaner pets result in "lighter weight, heavier ashes." In such situations, we recommend choosing one size larger for peace of mind.**)
Q3: What if the ashes or bones don't fit after I receive the urn?
• Reason 1: Sometimes, due to a pet's slender build, the bone fragments are proportionally heavier, leading to a fit issue.
• Reason 2: The moisture-proof bag or desiccants take up space. You can remove the bag or desiccants, seal the urn, and store it in a dry place.
• You can also have a portion of the ashes made into other jewelry or keepsakes.
**(Due to hygiene and customization considerations, all sales are final and non-refundable. We kindly ask pet parents to assess carefully beforehand.)**
Q4: Are there any reference data available?
The following are experiences shared by pet parents, compiled and collected by Moonset House, for reference only. Actual volumes may vary due to differences in each pet's skeletal structure and cremation/aquamation processes.
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▋ About Moonset House
Facebook: Moonset.B / Custom Pet Aromatherapy
Instagram: Moonset.B 月落屋
Product Description
Product Details
- Material
- Other Materials
- How It's Made
- Handmade
- Where It's Made
- Taiwan
- Unique Features
- Customizable
- Stock
- More than 10
- Ranking
- No.3,633 - Pet Supplies | No.424 - Other
- Popularity
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- 3,055 views
- 9 have saved this item
- Product Type
- Original Design
- Listing Summary
- ▋ Contents Include: 1 Custom Pet Figurine, 1 XL Urn, 1 Custom Name Tag, 1 Small Mat, 1 Mini Football, 3 Desiccants, 1 Sealing Glue (Additional accessories like the tree and dinosaur were custom additions by a previous client.)
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