[soid Studio] Brass Earrings - Floating Paper

Delicate paper, embraced by the air, floats gently, offering a sense of tranquility. Materials/Dimensions: Brass: 1.5 x 2.1 cm 925 Sterling Silver Posts: Approx. 1.5 cm Features: Brass develops a unique natural patina over time and with wear. Suitable For: All genders Care Instructions: Brass can be cleaned, but prolonged exposure to moisture should be avoided. If exposed to water, sweat, or perfume, gently wipe the surface with a cotton cloth or lens cloth. Prolonged moisture without cleaning and maintenance can cause green patina to form on the brass surface. While harmless to the skin, it may affect your mood if it comes into contact with your skin and could potentially stain beloved clothing. It is recommended to perform basic cleaning by wiping with a cotton cloth or rinsing with water regularly. Oxidation will give brass a more antique appearance. If you prefer this antique look, simple cleaning and wiping are sufficient for basic maintenance. If you dislike the antique color, using a silver polishing cloth or brass cleaner will restore its original luster. Brass has a faint, inherent metallic scent that cannot be entirely eliminated. The following methods can help mitigate this odor (What is the scent of brass? Try smelling a coin; coins are made of copper alloys and have a similar aroma). Methods to reduce odor: Regularly clean brass jewelry and ensure it is thoroughly dried. Apply a small amount of petroleum jelly to the brass jewelry. This not only helps to contain the scent but also acts as a protective layer to slow down oxidation. It is not recommended to wear jewelry while swimming or exercising, as it may affect your performance. It is also not recommended to wear jewelry in hot springs, as sulfur can cause silver and copper metals to tarnish and darken. Returns & Exchanges: For hygienic reasons, pierced earrings are non-returnable unless there is an allergy concern. Materials/Dimensions: Brass: 1.5 x 2.1 cm 925 Sterling Silver Posts: Approx. 1.5 cm Features: Brass develops a unique natural patina over time and with wear. Suitable For: All genders Care Instructions: ● Brass can be cleaned, but prolonged exposure to moisture should be avoided. If exposed to water, sweat, or perfume, gently wipe the surface with a cotton cloth or lens cloth. ● Prolonged moisture without cleaning and maintenance can cause green patina to form on the brass surface. While harmless to the skin, it may affect your mood if it comes into contact with your skin and could potentially stain beloved clothing. It is recommended to perform basic cleaning by wiping with a cotton cloth or rinsing with water regularly. ● Oxidation will give brass a more antique appearance. If you prefer this antique look, simple cleaning and wiping are sufficient for basic maintenance. If you dislike the antique color, using a silver polishing cloth or brass cleaner will restore its original luster. ● Brass has a faint, inherent metallic scent that cannot be entirely eliminated. The following methods can help mitigate this odor (What is the scent of brass? Try smelling a coin; coins are made of copper alloys and have a similar aroma). ● Methods to reduce odor: - Regularly clean brass jewelry and ensure it is thoroughly dried. - Apply a small amount of petroleum jelly to the brass jewelry. This not only helps to contain the scent but also acts as a protective layer to slow down oxidation. ● It is not recommended to wear jewelry while swimming or exercising, as it may affect your performance. It is also not recommended to wear jewelry in hot springs, as sulfur can cause silver and copper metals to tarnish and darken. - ● Important Notes Handmade items require order queuing for production. The waiting period is at least 3 days (the duration may increase depending on the number of orders and complexity of production ahead), not including shipping time. Logistics delivery times may be extended due to peak shopping seasons or national holidays, which are factors beyond our control. For any specific needs, we recommend discussing them via message before purchasing. The actual product and color may vary slightly due to the display settings of your device. If you are seeking perfection, please consider this before purchasing. ● Returns & Exchanges Dear Customer, we hope that each piece from [soid Studio] is the perfect accessory for you. If, for any reason, you need to return or exchange an item, we apologize and kindly remind you to contact us as soon as possible within the following guidelines. - Product Appreciation Period In accordance with the Consumer Protection Law, you have a 7-day appreciation period starting from the day after the product arrives at your doorstep (7 days including weekends). If you wish to return or exchange an item, please contact us within 7 days from the day after receiving the product via the platform's messaging function, [soid Studio]'s "Email," or our social media accounts (Facebook, Line@, Instagram, etc.). We will assist you with the return or exchange process. Please include the following information in your message: 1. Name 2. Order Number 3. Contact Phone Number 4. Name of Product(s) for Return/Exchange 5. Reason for Return/Exchange and Photos - Return & Exchange Policy Items eligible for return or exchange must meet one of the following conditions, and the original packaging and its contents must be kept intact. ** Damage or malfunction not caused by human factors. ** The received item does not match the original order. - The following situations require a service fee for "exchange": If upon receiving the jewelry, you find that the "size specifications are not suitable" or the "style does not meet expectations," a modification and processing service fee starting from "NTD$150" will be charged for each exchange. The fee may increase depending on the number of items to be modified, complexity, and time required for the modification. - Within 7 days from the day after the pickup date of each order, "round-trip shipping fees" for exchanges are complimentary once. If applying for an exchange after 7 days, the customer will be responsible for the round-trip shipping costs. - Within 7 days from the day after the pickup date of each order, the "return shipping fee" for a single item within a return order is complimentary once. If returning another item from the same order within 7 days, the customer will be responsible for the return shipping fee. Returns will not be accepted after 7 days. - Refund Explanation for Returns: ** For single item returns, the refund will be the item's retail price - any applicable discounts on that item + the customer's return shipping fee (the customer must provide the shipping invoice or receipt with the fee indicated to confirm the refund amount). ** For full order returns, the refund will be the total retail price of all items listed in the order - any applicable discounts on the order + the customer's return shipping fee (the customer must provide the shipping invoice or receipt with the fee indicated to confirm the refund amount). ** Refunds for returns do not include the original shipping fee paid by the customer. - The following situations are not eligible for returns: Any order or item beyond the seven-day appreciation period. Pierced earrings, ear studs. Custom-made or personalized items. Damage caused by human factors, such as: stains, malfunctions, damage, wear, scratches, scuffs, dirt. Incomplete original jewelry box, or missing accessories/gifts for the returned item. Malicious or bulk returns. If a customer requests a return or refund due to personal reasons, and subsequently reorders the same item, they will not be eligible for another return or refund for that item. - Exchange Process Contact us → We confirm eligibility for exchange → Customer chooses shipping method (convenience store or postal mail) and provides new shipping address or convenience store details → Customer packages the complete item → Customer ships the original item (free round-trip shipping once within 7 days; if the customer has paid in advance, we will refund the shipping cost) → We receive and inspect the item → We ship the new item → Customer receives the new item. - Return Process Contact us → We confirm eligibility for return → Customer chooses shipping method (convenience store or postal mail) and provides bank account details for refund → Customer packages the complete item → Customer ships the original item (free return shipping once within 7 days; if the customer has paid in advance, we will refund the shipping cost) → We receive and inspect the returned item → We process the refund.