Soaking Mat - Soaking Pig Cooling Pad, Removable Mattress

**For shipments to Hong Kong and Macau, please be sure to read the product description at the very bottom.** https://live.staticflickr.com/65535/53305195752_d60dbecf71_6k.jpg ---- International Shipping Q&A <Free Shipping to Japan/Hong Kong> If you're in Japan or Hong Kong, enjoy [Free Shipping + Duty-Free] with a small shipping fee or by reaching the minimum purchase amount. ◆ Japan | Free shipping for single orders over JPY 5,000 For orders below the free shipping threshold, the shipping fee is JPY 800. ◆ Hong Kong | Free shipping for single orders over HKD 550 For orders below the free shipping threshold, the shipping fee is HKD 35. Q1. Can you ship to other countries? A1. Yes, we can. Buyers can inquire with the designer about shipping costs before deciding to purchase. Q2. How many business days does it take for shipping to Hong Kong/Macau? A2. Orders are typically shipped within 4 business days of receipt. Using SF Express, delivery takes approximately 1-3 business days. For shipments to other countries, we will provide an estimated delivery time after consulting with the international courier. Q3. What kind of packaging is used for shipping? A3. All pet mattress are shipped in a cardboard box to minimize the chance of deformation during transit. Although the product itself is not heavy, the structural integrity and appearance should be protected from pressure. Therefore, we opt for cardboard boxes and will select the most appropriately sized box for packaging. Q4. Can I specify a delivery location for shipments to Hong Kong/Macau? A4. Using SF Express, we can deliver to a specified address or an SF Locker for self-pickup. = This item cannot fit into smart lockers =