Custom Pet Portrait "My Boss" Mirror Phone Case (MagSafe) for iPhone

https://www.youtube.com/shorts/HPBYq0JIMtI __**Product Details**__ • Free name addition. Please note the name in your order. • Features MagSafe compatibility, allowing you to attach magnetic stands https://hk.pinkoi.com/product/pQYPgnJP and magnetic card holders https://hk.pinkoi.com/product/LEYnmrxs. • Available for multiple iPhone models. Please select your model from the dropdown list above. • The artist will draw a pet's headshot. For a full-body portrait, an additional HK$80 per pet applies. You can add this here: https://hk.pinkoi.com/product/YTWiqUDh. https://live.staticflickr.com/65535/54734888294_a876484f52.jpg https://live.staticflickr.com/65535/54735017795_c4df1efb37.jpg https://live.staticflickr.com/65535/54734651926_bc093bb167.jpg https://live.staticflickr.com/65535/54734651936_7afc63e611.jpg https://live.staticflickr.com/65535/54734872803_d9d2117e5e.jpg https://live.staticflickr.com/65535/54734651896_401c8ed053.jpg https://live.staticflickr.com/65535/54734651886_86120236af.jpg https://live.staticflickr.com/65535/54734888224_38ed60279d.jpg https://live.staticflickr.com/65535/54734651866_77f6fd2807.jpg https://live.staticflickr.com/65535/54733820647_bda180887e.jpg __**Q&A**__ **If I'm not satisfied with the pet portrait, can I request revisions?** Yes! All portraits are digitally drawn by our professional artists. After you place your order and provide photos, your pet's portrait will be completed within approximately 3-7 business days. We will send you a preview via Pinkoi messages. If you have any feedback, please let us know, and we'll work to perfect the portrait! We will not proceed with production until you confirm the artwork, so you can be assured that the product you receive is exactly what you approved. During peak seasons or high order volumes, artists may require a little more time. If you request a change of photo after placing an order, an HK$80 drawing fee per pet will be charged as the artist will need to redraw it. Once a portrait is confirmed, it will be sent directly for production, and no further modifications can be made to the artwork. **If I'm customizing with my own photos, can I feature multiple pet portraits on one product?** Yes, you can. You can provide one photo containing all your pets, or separate photos for each pet. The artist will draw them all on the same product. The product price includes the portrait of one pet. An additional HK$80 drawing fee applies for each extra pet. Please contact us through the "Contact Designer" function on your Pinkoi order page for more details. **I'm not sure if my photo is suitable.** Please don't worry. We can work with most photos taken with smartphones. If our artist feels the photo isn't ideal, we will let you know. **Does the custom product price include the illustration file?** The custom product price includes the drawing service for one pet and the physical product, but not the illustration file. We will send a watermarked image when we confirm the draft with you. Rest assured, the watermark will not appear on the printed product. We do not currently sell the drawing files. **Will you use my custom illustrations to create products for sale?** Please rest assured, we will not. All portraits are digitally drawn by our professional artists, and our company owns the copyright to the illustrations. We may display these drawings as samples in public spaces or on social media. However, out of respect for every owner and their beloved pet, we absolutely will not use custom illustrations for product sales. The animal designs in our existing gallery are drawn from reference photos with commercial and resale licenses. **The product color looks slightly different on my screen. Is this normal?** Yes, this is normal. Product colors may vary depending on the environment and the display settings of your browsing device. There might be a color difference between the actual product and the draft displayed on your screen. The perception of color depth is subjective and varies from person to person. Please confirm your acceptance of potential color variations before placing an order. **Can I cancel my order or get a refund?** For custom orders, if you request a cancellation within two hours of providing your photos for drawing, an HK$80 drawing fee per pet will be charged. This is because we send your uploaded pet photos to the artist immediately upon receiving your order, and they may have already begun the drawing process. Please note that as our products are custom-made, we cannot offer refunds or returns once production has begun. **What should I do if the product arrives damaged?** If the item arrives damaged or with a production error, we will remake and reship it free of charge. Please contact us within 3 days of receiving the item, providing your order number and photos illustrating the issue. We will assist you promptly. The replacement guarantee does not apply to the following situations, and we are not responsible for these issues: - Damage caused by misuse, improper handling, or inadequate maintenance. - Personal preferences, differences from imagination, aesthetic judgments, change of mind, and taste. - Color differences, variations in color depth, etc., between website photos, illustration drafts, and the actual product due to the different resolutions of each computer monitor. - Loose threads, marking dots, extremely small stains, etc. All product dimensions in our store are measured manually, and there may be slight errors due to different measurement methods. We appreciate your understanding.