【CELLUTANE】Luxurious Extended Double Sofa A01 (2P) with Pocket Springs - Japan Authorized

https://live.staticflickr.com/65535/55062337272_aa0acef8fd_b.jpg Packaging: Cardboard Box x 1 Box Dimensions: Approx. 169 x 109.5 x 18 cm Weight: Approx. 16 kg **Delivery Information** ◼️ Deliveries will be made via standard courier service to the ground floor of your address only. If you require assistance with carrying the item upstairs, a separate service offered by https://www.pinkoi.com/product/xHhym4wa can be arranged at an additional charge. Please consult customer service for a quote. Orders with a stated need for upstairs delivery but without payment for the additional service will only be delivered to the ground floor. This applies to all types of residences and establishments (e.g., detached houses, apartment buildings, condos, offices, hospitals, post offices, schools), where delivery will be to the ground floor or mailroom. ◼️ The transit process for large items is complex, and unforeseen circumstances such as traffic, weather, or natural disasters may cause delivery delays. Services such as "call before delivery" or "specific delivery time" cannot be guaranteed and are subject to logistical conditions. ◼️ For deliveries to remote areas (including outlying islands like Kinmen, Matsu, Penghu, Green Island, Little Liuqiu, and mountainous regions on the main island), please inform us of your detailed address prior to placing an order. Additional charges may apply, and orders placed without a confirmed quote will not be delivered. https://www.pinkoi.com/store/vp?tag=%E6%B2%99%E7%99%BC%E5%BA%8A&i18n_tag=%E6%B2%99%E7%99%BC%E5%BA%8A (✪ Sofa Series) https://i.pinimg.com/originals/e3/25/26/e3252668934cb018a51ff1efdccb5bf5.jpg https://i.pinimg.com/originals/69/9a/b1/699ab110253c11d06c325e6ed1fef3b9.jpg https://i.pinimg.com/originals/00/69/b6/0069b67ddb2aa085b354269f27c882ff.jpg https://live.staticflickr.com/65535/54075135523_2cf422eb9c_o.jpg [Inspection Period and Return/Exchange Policy] ◼️ The 7-day inspection period is not a trial period. Please record a video of the unboxing process upon receiving the item to immediately confirm its condition. If there are any issues, please initiate a return or exchange within 7 days of signing for the package. Returns or exchanges requested after the inspection period will not be accepted. Please retain the original packaging and protective materials until the end of the inspection period. ◼️ Returned items must be restored to their original condition, remaining new, unopened, and with complete packaging (including outer box, tags, accessories, manuals, etc.). In cases of missing parts, damage, or signs of use that prevent the item from being restored to a new condition, the company reserves the right to charge a fee proportional to the missing or damaged portion. ◼️ When a return process is initiated, the buyer is responsible for all original shipping costs (including upstairs delivery fees, handling fees, assembly fees, restocking fees, remote area surcharges, return shipping fees, etc.). Your refund will be processed after deducting these applicable fees from your order amount. Reconditioning fees for returned items will be charged based on the following categories: . Pillows, Cushions, Bolsters: $300 . Ottoman Stools, Floor Chairs: $700 . Sofas: $1000 . Thin Mattresses: $1000 . Mattresses: $1500 ◼️ Non-returnable Items . Customized items (made to buyer's specific dimensions and proportions) . Special order items (procured based on buyer's request) . Washed items . Personal hygiene products . Items with apparent damage, defects, or significant signs of use upon visual inspection . Items with removed labels, tags, warranty cards, manuals, etc. [The Company's inspection period and return/exchange policy are as stated in the electronic contract above. Customers are advised to read these terms carefully before purchasing. Placing an order will be considered as agreement to the above statements and procedures.]