▋ Please read the "Ordering Information" & "About Ashes" at the bottom of this page before placing your order.
▋ Contents include (as shown in product specifications): 1 Custom Pet Photo, 1 Customized Name, 1 Urn with Photo Stand, String Lights, Tree, Camping Lantern (**Other items are add-ons, please consult the designer**).
▶ This lantern uses a CR2032/3V battery. It can be replaced by yourself if the battery runs out.
▋ About Ash Capacity and Urn Dimensions:
**This table is calculated based on ashes. If you intend to place bones, please assess the size yourself.**
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Q1: How do I estimate which size to use?
• **Ashes only:** Generally, we estimate based on the pet's pre-cremation weight (refer to the chart above). However, due to variations in bone density and individual physiology, the volume of ashes after cremation can differ for each pet.
• **Ashes + part of bones / complete skeletal remains:** There is limited data currently to accurately estimate the size and length of skeletal remains. Additionally, Moonset.B urns have limited capacity. It is recommended to confirm the actual volume and size after the pet has been laid to rest before deciding on the urn size.
Q2: What if I'm unsure about the amount of ashes?
The safest approach is to first ask your pet funeral service provider if they can supply a temporary paper container. After cremation or aquamation, confirm the weight of the ashes or the dimensions of the skeletal remains, then select the urn size. You can then transfer them once received.
(**Special reminder:** For pets weighing over 20 kg, if they are slender, their ashes might be more voluminous than expected. In about 10% of cases, slender pets result in "light weight, heavy ashes." In such situations, it is recommended to choose one size larger for peace of mind.)
Q3: What if I receive the urn and find that the ashes or bones don't fit?
• **Reason 1:** Sometimes, due to the pet being slender, the proportion of bones can be heavier, leading to a fit issue.
• **Reason 2:** The moisture-proof bag or desiccant takes up space. You can remove the bag or desiccant, seal the urn, and store it in a dry place.
• You can also have some of the ashes made into other ornaments or keepsakes.
**(Due to hygiene and customization considerations, all sales are final and non-refundable. We kindly ask that guardians assess carefully beforehand.)**
Q4: Are there any reference data available?
The following are experiences shared by guardians, compiled and collected by Moonset.B, for reference only.
Actual volumes may vary due to differences in each pet's skeletal structure and the cremation/aquamation process.
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▋ Photo Customization Notes
Photos developed from instant film will differ from the original image in the following ways:
1. Dark areas will appear darker, and bright areas will appear brighter.
2. Colors may have a slightly grayish tint.
3. Resolution and sharpness will be reduced.
"Perfectionists, please reconsider."
▋ Photo Samples:
1. Notify the designer whether you prefer "Vertical" or "Horizontal" orientation.
2. Please crop your photo yourself, adjusting the size of your pet within the frame.
3. If no preference is stated, the designer will assess the most suitable orientation. Generally, the pet will be centered, printed at the original size.
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▋ Please read the following reminders regarding the lights ⚠️
Q1. How long can the string lights stay on? What is their lifespan?
These lights consume minimal power and can operate for over ten hours. They do not get hot when continuously on.
However, as they are electronic consumables, prolonged use can cause the bulbs to burn out. Humid environments and pulling on the wires can also shorten their lifespan.
Q2. What if the lights break? Can you replace them for me?
Damages within 7 days of receipt will be replaced. However, due to the original handmade design, the switch is fixed and difficult to replace.
A. For the standing lamp style, each base and lamp have different rotation angles, so direct replacement may not be possible. You may need to find another position to place it.
B. For string lights, customers will need to re-wrap them around the urn. The switch can be placed separately behind the piece inside the glass cover.
Q3. What is the customer feedback like?
Currently, over ten units of this style have been sold.
A. Customer feedback: "After prolonged use for half a year, batteries need frequent replacement. It broke after half a year."
B. Customer feedback: "It's been a year, I don't use it for extended periods, and the lights are still working normally without any particular issues." Other customers have reported normal usage.
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▋ About Moonset.B
Facebook: Moonset.B / Custom Pet Diffuser
Instagram: Moonset.B 月落屋
Product Description
Product Details
- Material
- Other Materials
- How It's Made
- Handmade
- Where It's Made
- Taiwan
- Unique Features
- Customizable
- Stock
- More than 10
- Ranking
- No.2,878 - Pet Supplies | No.323 - Other
- Popularity
-
- 10,365 views
- 11 sold
- 59 have saved this item
- Product Type
- Original Design
- Listing Summary
- Bring home the warmth of cherished camping moments with your furry companion. The Moonset.B Custom Camping Urn is specially designed for your adventurous pet, featuring their photo and name, offering a cozy new home as they continue to explore the world with you.
Shipping Fees and More
- Shipping
- Payment method
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- Credit/debit card payment
- Alipay
- Refunds & Exchanges
- Read more about refunds and exchanges
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