True Love Matching Rings | 14K, 9K, 925 Sterling Silver

| Product Specifications | Men's Ring: Plain, no stones Women's Ring: Diamonds / Cubic Zirconia: 5 pcs (14K rings paired with diamonds, 9K and 925 sterling silver rings paired with cubic zirconia) Diamond Weight: 0.103ct (+/-0.005) ct Diamond Color Grade: D-F+ Diamond Clarity Grade: VS1-VS2 | Remarks | * HYGGE ADORN uses international ring sizing. If you are unsure of your ring size, please refer to the size chart for measurement. For sizes outside of 9-13, please contact us. * All K-gold jewelry is Solid Gold / K SG. * Due to the gold content of 9K, it is prone to discoloration when cast in rose gold and yellow gold. Therefore, 9K is only available in white K-gold. * If you wish to customize a 14K style, please contact customer service for inquiries. | Order & Shipping | * All items in our store are handmade. After your order is confirmed and payment is received, production and shipping will take 10-14 business days (excluding custom-made items). If you have an urgent need, please contact us to inquire. * In the event of natural disasters, accidents, or other unforeseen circumstances that cause delivery delays, we will send a notification of delayed shipment. We appreciate your understanding. * Shipping is handled by logistics partners and convenience store delivery services. Actual arrival times depend on the driver's delivery route and conditions, and specific delivery times cannot be guaranteed. * All items come with a manually issued invoice. If you require a unified invoice number (統編), please be sure to note it in your order. | After-Sales Service | * All HYGGE ADORN products come with after-sales service, including a one-year warranty and permanent basic cleaning and maintenance. Within the one-year warranty period, non-human damage under normal use will be repaired free of charge once. Custom-made items, lost gemstones, and damage due to apparent human factors are not covered by the warranty. Repair fees may apply depending on the situation. * Lost warranty cards will not be reissued. Please keep them in a safe place. * HYGGE ADORN reserves the right to refuse after-sales service for products without a warranty card or those not purchased from HYGGE ADORN. * All round-trip shipping costs for after-sales service will be borne by the consumer. * All after-sales services (ring size adjustment, chain length adjustment, cleaning, breakage repair, gemstone detachment) require the accompanying product warranty card. A record of after-sales service history will be noted on the warranty card. Please contact us to apply for after-sales service. | Product Description | * All products undergo professional quality control checks before shipment. If you receive a defective item, please keep the product intact and notify us within 3 days of receipt, providing photos of the defect for assessment. The following are not considered defects: # Color Difference: Product colors may vary due to different display devices and settings. Please refer to the actual color of the item received. # Size: There may be a measurement error of 0.5-1 cm due to different measurement methods, which is considered normal. # Solder Joints: While crafted with precision by artisans, handmade items may have minor solder joints, such as at the junction of earring posts and settings, or necklace connections. Slight unevenness at these joints is normal. # Gemstones: All gemstones used are natural. Each stone will have unique inclusions and textures. Natural black spots, lines, feather inclusions, and cotton-like patterns within gemstones are normal. # Pearls: All pearls used are natural and unique, each with its own natural luster. While efforts are made to select pearls with consistent appearance, no two pearls will be exactly alike. | Return Policy | * All items (excluding custom-made products) are eligible for a 7-day appreciation period, calculated from the day after the item is signed for until the 7th day. Please check the contents of your order immediately upon receipt. Returns cannot be accepted after the 7-day appreciation period. The 7-day appreciation period is not a trial period; please do not wear the jewelry for extended periods before returning it. The following situations are not eligible for returns: # Exceeding the 7-day appreciation period. # The item is not returned in its original packaging box and carton. # Incomplete or damaged accessories and invoices, such as paper invoices, warranty cards, envelopes, packaging boxes, paper bags, kraft paper boxes, jewelry accessories (e.g., earring backs), and other accessories that arrived with the product. # Signs of prolonged wear and tear or soiling beyond normal try-on. # The product has been altered, such as by engraving or modifying the size or chain length. # Promotional gifts have not been returned. # The product has been damaged due to human factors upon return. # Engraved items are considered custom-made and are not eligible for the 7-day appreciation period. * As per court rulings, custom-made products requested by the consumer are not subject to the 7-day appreciation period, and therefore, custom-made products cannot be returned. * Return shipping costs will be borne by HYGGE ADORN. However, if the original order amount falls below the free shipping threshold after the return, the original shipping fee will be deducted from the refund. If the order amount remains above the free shipping threshold, no additional shipping fee will be charged. * Each order is eligible for one free return shipping service. If you need to add or return items within the 7-day appreciation period, you will be responsible for the shipping costs. To avoid disputes, please ensure you have thoroughly inspected the items before initiating a return. * If a return results in the order no longer qualifying for a promotional discount, the discount amount will be deducted from the refund. * If you return items without a specific reason more than 3 times within one year, HYGGE ADORN will blacklist you for six months. | Anti-Fraud Statement | Please be advised that HYGGE ADORN will never proactively contact you by phone to request personal financial account or credit card information, nor will we call to ask you to operate online banking payments or ATM transfers. If you receive any suspicious calls or text messages making such requests, please do not provide any information. Please contact us for verification or call the police anti-fraud hotline at 165.