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▋ Before placing an order, please read the "Ordering Information" & "About Ashes" at the bottom of this page.
Handmade items will have slight variations. These are not 3D printed, so achieving a 100% identical result is impossible. Furthermore, everyone's perception of similarity differs. Once the artwork is completed, **no modifications or refunds will be possible**. If you are a perfectionist expecting an exact replica, please reconsider and refer to more examples. Do not place an order if you have any doubts.
▋ Contents include: Custom pet x1, Urn x1, Aroma base x1, Dried flower wreath, Desiccant x3, Sealing glue x1
▋ About Ash Capacity and Urn Sizes:
**This table is based on ash volume. Please estimate the size if you intend to include bones.**
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Q1: How do I estimate which size to use?
• Ashes only: Generally estimated based on the pet's pre-cremation weight (refer to the chart above). However, due to variations in bone density and individual constitution, the amount of ashes after cremation can differ.
• Ashes + some bones / complete skeleton: There is limited data available to accurately estimate the size and length of the remains. As Moonset House urns have limited capacity, it is recommended to confirm the actual volume and dimensions after the pet's passing before deciding on the urn size.
Q2: What if I'm unsure about the amount of ashes?
The safest approach is to first ask your pet funeral service provider if they can provide a temporary container. After cremation or aquamation, confirm the weight of the ashes or the dimensions of the remains before selecting a size. You can then transfer them to the urn upon receipt.
(**Special reminder: For pets weighing over 20 kg, if they have a slender build, the ash volume might be more than expected. In about 10% of cases, slender pets result in "low weight, high ash volume." In such situations, it is recommended to choose one size larger for peace of mind.**)
Q3: What if the ashes or bones don't fit after I receive the urn?
• Reason 1: Sometimes, due to the pet's slender build, the proportion of bones can be heavier, leading to a fit issue.
• Reason 2: The moisture-proof bag or desiccant takes up space. You can remove the bag or desiccant, seal the urn, and store it in a dry place.
• Alternatively, you can have a portion of the ashes made into other jewelry or keepsakes.
**(Due to hygiene and customization considerations, all sales are final and non-refundable. We kindly ask pet parents to make careful assessments beforehand.)**
Q4: Are there any reference data?
The following are experiences shared by pet parents, compiled and collected by Moonset House, for reference only.
Due to variations in each pet's skeletal structure and the cremation/aquamation process, the actual volume will differ.
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▋ About Moonset House
Facebook: Moonset.B / Custom Pet Aroma
Instagram: Moonset.B 月落屋
Product Description
Product Details
- Material
- Other Materials
- How It's Made
- Handmade
- Where It's Made
- Taiwan
- Unique Features
- Customizable
- Stock
- More than 10
- Ranking
- No.478 - Pet Supplies | No.69 - Other
- Popularity
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- 3,404 views
- 22 have saved this item
- Product Type
- Original Design
- Listing Summary
- ▋ Contents include: Custom pet x1, Urn x1, Aroma base x1, Dried flower wreath, Desiccant x3, Sealing glue x1
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