[sample sale] Elf Shoes N15 Powder-clearance only exchanges will be made after the item is sold

Notice: *If you don’t know what size is suitable for you, you can write to ask questions and we will sincerely serve you. *Size selection will vary due to different lasts, foot width, and foot shape. The fitting report is for reference only. *After receiving the shoes, please try them on at home first. If you have any questions, you can replace the shoes to keep them brand new and complete. Returns and exchanges are not possible if the item has been worn out. -------------------------------------------------- ---------------- Disclaimer: *The comparison of the above specifications (Taiwanese, Japanese and European standards) is for reference only, as each shoe last design is different (including length) Width, volume, upper design, leather thickness, etc...), and the encoding method of each brand will be different Therefore, it is inevitable that there will be a size difference when comparing the sizes of this design store (aesopshoes) with other brands, which is specially stated here. **To avoid confusion for both parties, if you have any doubts about the size, you can perform the following two steps 1. Refer to the fitting report 2. Send a private message to the design studio (aesopshoes) on the Pinkoi site to inquire. And provide the data of foot length and width according to the measurement method we provide, -------------------------------------------------- ---------------- Purchase information: 1. After selecting the product specifications, we will confirm whether it is in stock. If it is in stock, we will ship it to you within 1-2 days, except for holidays. If it is not in stock, we will start the customization process, which will take about 20-30 working days (excluding holidays). Please wait patiently. 2. For custom-made shoes, you need to pay in full and confirm the size. If you have any questions, you can send us an email and include your foot length and width. Confirm the size and enter the customization process. After the production is completed, if it is not due to Aesopshoes' own negligence (color, If the size is wrong or the product is seriously defective), it will not be returned or exchanged. [Want to change product color or size] Aesop shipping operations are based on the data displayed in the order system. If you want to exchange an item due to personal reasons, please read the following precautions: 1. After receiving the product, inspecting it and trying it on, if you want to change the size or shoe style due to personal reasons, please go directly to the Pinkoi website. Private message Aesop Shoes to confirm the return or exchange of the product. This project will take 3 to 5 days to complete. Please wait patiently. 2. The return shipping fee for the product to be exchanged is borne jointly by the buyer and Aesop. Convenience stores pay the shipping fee of NT$60 to the store; for home delivery, the actual amount received by the freight company shall prevail; in Hong Kong and Macau, the actual amount paid by SF Express The amount received shall prevail What should I pay attention to before applying for a return? 1. All after-sales service requirements must be completed within seven days of receiving the goods, so please be sure to check the goods immediately after receiving them. 2. If you need after-sales service and want to send the goods back by yourself, please contact Aesop customer service first. Aesop will do its best to serve you. Please do not send the goods back without informing them. Aesop will not be able to do so. accept 3. Please send the shipping details of the goods you want to return together with the returned goods. 4. If you want to return or exchange the goods, please keep the goods free of any odor and stains and package them completely. After Aesop handmade women's shoes receive the goods, if the returned goods fail to pass the inspection (do not meet the above after-sales service scope), Aesop will not be able to process your 5. If you want to send the product back, please send it back together with the shoe box, warranty card and shipping details. Origin/manufacturing method Origin Taiwan/Handmade