【Sample Sale】Elf Shoes N15 Pink - Final Sale, Exchange Only

Please Note: * If you are unsure about your size, please feel free to contact us via message. We are dedicated to assisting you. * Sizing may vary due to different shoe lasts, foot width, and individual foot shapes. The fitting report is for reference only. * Please try on the shoes indoors upon receipt. If there are any issues, exchanges are possible as long as the shoes remain in new and complete condition. Returns or exchanges cannot be processed if the shoes have been worn outdoors. ------------------------------------------------------------------ Disclaimer: * The size conversions provided (Taiwan, Japan, Europe) are for reference only. Due to variations in shoe last designs (including length, width, volume, upper construction, leather thickness, etc.) and differing brand sizing systems, discrepancies in size when comparing other brands to this design館 (aesopshoes) are inevitable. We hereby declare this explicitly. ** To avoid any inconvenience for both parties, if you have any concerns about sizing, please follow these two steps: 1. Refer to the fitting report. 2. Send us a private message through Pinkoi, providing your foot length and width measurements according to our specified method. ------------------------------------------------------------------ Purchase Information: 1. After selecting your desired product specifications, we will check for stock availability. If the item is in stock, it will be shipped within 1-2 days, excluding holidays. If the item is not in stock, the custom order process will begin, which typically takes 20-30 working days (excluding holidays). We kindly ask for your patience. 2. For custom orders, full payment is required in advance, along with confirmation of your size. If you have any questions, please contact us with your foot length and width measurements for size confirmation before proceeding with the custom order. Once production is complete, returns or exchanges will not be accepted unless there is a defect caused by Aesopshoes itself (e.g., incorrect color or size, significant product flaws). 【To Exchange Product Color or Size】 Aesop processes shipments based on the information displayed in the order system. If you wish to exchange an item due to personal reasons, please read the following: 1. After receiving and inspecting the item, if you wish to exchange the size or style due to personal reasons, please send a private message to Aesop Shoes directly via Pinkoi. The processing of returns and exchanges for this item takes approximately 3-5 working days. Please be patient. 2. The shipping costs for returning items to be exchanged will be shared by the buyer and Aesop. For convenience store pick-up, the fee is NT$60; for courier services, the actual charges from the shipping company will apply; for Hong Kong and Macau, the actual charges from SF Express will apply. What should I note before applying for a return? 1. All after-sales service requests must be completed within seven days of receiving the item. Therefore, please inspect your purchase immediately upon receipt. 2. If you require after-sales service and wish to return the item yourself, please contact Aesop customer service first. Aesop is committed to assisting you. Please do not send the item back without prior notification, as Aesop will be unable to process it. 3. Please include the original shipping details with the item you are returning. 4. For returns or exchanges, the item must be free of any odors or stains and be packaged completely. If the returned item does not meet the inspection criteria (i.e., does not fall within the scope of the above after-sales service conditions), Aesop亚士多手工女鞋 will be unable to accept the return. 5. If you are returning the item, please include the shoe box, warranty card, and shipping details together. Origin/Manufacturing Method Made in Taiwan / Handmade