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From among the many shops Thank you very much for visiting kopoli. ●Shipping guideline Standard shipping is approximately 2-3 weeks after purchase. *Due to the large number of orders we receive, we will refrain from responding to inquiries regarding shipping dates and times. If you would like expedited shipping, please Please write it in the notes section when purchasing, or send us a DM on Instagram with your full name. ●Shipping method We usually use Yamato Transport's Nekoposu. If you purchase multiple items, the items will be shipped together. We will inform you of the tracking number only if you request it. Please fill in your full name and contact us via the inquiry form in the shop or DM on Instagram. Due to a shortage of Yamato Transport delivery personnel, delivery will be carried out by Japan Post, so it may take several days for delivery. Items shipped on the weekend may take an additional day and may be delivered at the beginning of the week in some areas. Please check as it will be sent by post. *If the address is incorrectly entered or the pick-up date and time on the absentee slip is exceeded, etc. If your luggage is returned to us, Please note that resend fees and shipping fees will be charged. If you would like to have your order delivered by Takkyubin Compact, we will accept it for an additional 500 yen. Will be delivered by hand Since it is difficult to promise a shipping date, we cannot specify the date, but we can accept the time specification. ●Purchase in bulk Free shipping for purchases over 18,000 yen Free delivery by courier for purchases over 30,000 yen *If your order is divided into multiple items, if the total amount is less than 18,000 yen, shipping will not be free due to the system, and shipping charges will be charged for each item. Please be careful ●About the product We mainly use blown glass made of very thin glass. Since it is made of delicate glass, there is a risk of damage due to strong impact or dropping. Please handle with care. We have items that use hand-dyed beads that are carefully dyed one by one by our designers. There may be slight color differences as it is hand dyed I hope you understand. Vintage glass is vintage glass. Some items may have slight scratches or dullness due to aging. Please understand that this is a characteristic of an old product. ●About allergies Kopoli products come standard with titanium post earrings. Titanium and surgical stainless steel are said to be less likely to cause metal allergic reactions. It is not suitable for everyone, so If you are concerned, we recommend a resin one. Regarding resin post earrings and resin hook earrings, The post part is a little thicker than the metal one. Also, since the size of the disc catch does not match, in the case of resin post earrings, Please note that this is a regular resin earring catch. Earrings are available in surgical stainless steel. Please note that depending on the design, only the screw spring type may be available. Resin type earrings are also available. The pinching force is weaker than the metal type, so if you have a heavy design or thin ears, we recommend the metal type as it may come off easily. ●Cancel We do not accept cancellations due to customer convenience. We will only respond if there is a special reason, such as if you purchased multiple items by mistake due to a system error. ●Initial failure Each piece is carefully made, As everything is done by hand, there may be rare cases of initial defects causing inconvenience. In that case, we are very sorry, but Please contact us with a photo within one week after receiving the product. ●Repair If the product is damaged or lost during use, please contact us with a photo. We accept single-sided sales and repairs. In that case, round trip shipping charges + alteration fees will be charged. We will give you a quote when you contact us. Depending on the availability of vintage glass or blown glass, it may be difficult to make alterations. Please note ●Overseas shipping We also accept shipping overseas. Depending on the country, delivery may take more than a month. We use international shipping with a tracking number. We have shipped many items overseas, so if you live overseas, please contact us. ●Others If you have any questions regarding your purchase, Please feel free to contact us at the shop or DM us on Instagram. From among the many shops Thank you very much for visiting kopoli. ●Shipping guideline Standard shipping is approximately 2-3 weeks after purchase. *Due to the large number of orders we receive, we will refrain from responding to inquiries regarding shipping dates and times. If you would like expedited shipping, please Please write it in the notes section when purchasing, or send us a DM on Instagram with your full name. ●Shipping method We usually use Yamato Transport's Nekoposu. If you purchase multiple items, the items will be shipped together. We will inform you of the tracking number only if you request it. Please fill in your full name and contact us via the inquiry form in the shop or DM on Instagram. Due to a shortage of Yamato Transport delivery personnel, delivery will be carried out by Japan Post, so it may take several days for delivery. Items shipped on the weekend may take an additional day and may be delivered at the beginning of the week in some areas. Please check as it will be sent by post. *If the address is incorrectly entered or the pick-up date and time on the absentee slip is exceeded, etc. If your luggage is returned to us, Please note that resend fees and shipping fees will be charged. If you would like to have your order delivered by Takkyubin Compact, we will accept it for an additional 500 yen. Will be delivered by hand Since it is difficult to promise a shipping date, we cannot specify the date, but we can accept the time specification. ●Purchase in bulk Free shipping for purchases over 18,000 yen Free delivery by courier for purchases over 30,000 yen *If your order is divided into multiple items, if the total amount is less than 18,000 yen, shipping will not be free due to the system, and shipping charges will be charged for each item. Please be careful ●About the product We mainly use blown glass made of very thin glass. Since it is made of delicate glass, there is a risk of damage due to strong impact or dropping. Please handle with care. We have items that use hand-dyed beads that are carefully dyed one by one by our designers. There may be slight color differences as it is hand dyed I hope you understand. Vintage glass is vintage glass. Some items may have slight scratches or dullness due to aging. Please understand that this is a characteristic of an old product. ●About allergies Kopoli products come standard with titanium post earrings. Titanium and surgical stainless Stainless Steel are said to be less likely to cause metal allergic reactions. It is not suitable for everyone, so If you are concerned, we recommend a resin one. Regarding resin post earrings and resin hook earrings, The post part is a little thicker than the metal one. Also, since the size of the disc catch does not match, in the case of resin post earrings, Please note that this is a regular resin earring catch. Clip-On are available in surgical Stainless Steel. Please note that depending on the design, only the screw spring type may be available. Resin type earrings are also available. The pinching force is weaker than the metal type, so if you have a heavy design or thin ears, we recommend the metal type as it may come off easily. ●Cancel We do not accept cancellations due to customer convenience. We will only respond if there is a special reason, such as if you purchased multiple items by mistake due to a system error. ●Initial failure Each piece is carefully made, As everything is done by hand, there may be rare cases of initial defects causing inconvenience. In that case, we are very sorry, but Please contact us with a photo within one week after receiving the product. ●Repair If the product is damaged or lost during use, please contact us with a photo. We accept single-sided sales and repairs. In that case, round trip shipping charges + alteration fees will be charged. We will give you a quote when you contact us. Depending on the availability of vintage glass or blown glass, it may be difficult to make alterations. Please note ●Overseas shipping We also accept shipping overseas. Depending on the country, delivery may take more than a month. We use international shipping with a tracking number. We have shipped many items overseas, so if you live overseas, please contact us. ●Others If you have any questions regarding your purchase, Please feel free to contact us at the shop or DM us on Instagram.