Reversible Blooming Pet Bed Mat

https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283d7c41448.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283d837f6ca.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283d8abeb90.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_6a283d910d47f.jpg.webp 【 Return and Exchange Policy 】 To ensure the safety and hygiene for you and your pet, please read the following return and exchange instructions carefully before purchasing. I. Seven-Day Appreciation Period Explained - As per the Consumer Protection Law, you are entitled to a seven-day appreciation period (including weekends and holidays) from the date of arrival. - The appreciation period is for you to confirm if the product meets your needs; it is not a trial period. - Returned items must be in new and unused condition, including complete packaging, tags, accessories, and any gifts. II. Situations Where Returns or Exchanges Cannot Be Processed - Items showing signs of use, washing, or any presence of pet hair, odors, or other traces of use. - Product damage caused by personal factors. - Incomplete packaging or missing accessories or gifts. - Customized products or limited items explicitly marked as non-returnable. (As pet products are in close contact with pets, for hygiene and safety reasons, returns or exchanges cannot be processed once opened and used.) III. Defective or Incorrectly Shipped Items - If you receive a defective or incorrectly shipped item, please contact customer service within 48 hours of arrival and provide photographic evidence. Upon confirmation, we will promptly assist with an exchange or refund. IV. Return Process 1. Contact customer service to request a return. 2. Confirm return details. 3. Package the item securely and send it back. 4. Upon inspection and confirmation, a refund will be processed. 5. The refund will be issued via the original payment method after the item has been verified.