Light Oxygen Breathable Pet Carrier — Pink

https://bvshop-manage.bvshop.tw/upload/5716/product/5716_69aa70d846a92.jpg.webp https://bvshop-manage.bvshop.tw/upload/5716/product/5716_69aa70a33408b.jpg.webp 【 Return & Exchange Policy 】 To ensure the safety and hygienic quality for you and your pet, please read the following return and exchange instructions carefully before purchasing. I. Seven-Day Appreciation Period Explanation - In accordance with the Consumer Protection Law, you are entitled to a seven-day appreciation period (including weekends and holidays) starting from the day you receive the product. - The appreciation period is for you to confirm if the product meets your needs; it is not a trial period. - Returned items must be in new, unused condition, including complete packaging, tags, accessories, and any gifts. II. Situations Where Returns or Exchanges Cannot Be Processed - Items that have been used, washed, or show signs of use such as pet hair or odors. - Damage caused by personal factors. - Incomplete packaging or missing accessories or gifts. - Customized items or limited items specifically noted. (Pet products are considered intimate contact items. To ensure hygiene and safety, returns or exchanges cannot be processed once the product has been opened and used.) III. Defects and Incorrect Items - If you receive a defective or incorrect item, please contact customer service within 48 hours of delivery and provide photographic evidence. - Upon confirmation, we will promptly assist with an exchange or refund. IV. Return Process 1. Contact customer service to request a return. 2. Confirm return details. 3. Package the item securely and mail it back. 4. Upon inspection and confirmation, a refund will be processed. 5. Refunds will be issued via the original payment method after the returned item is confirmed to be in order.