Slip-on NP03 Off-White

**How to Measure Your Size?** 1. Prepare paper, a pen, and a ruler. Place your foot on the paper and trace its outline. https://live.staticflickr.com/65535/49231051642_b56478be2a.jpg 2. Mark the widest points on both sides and the furthest points at the front and back. https://live.staticflickr.com/65535/49241518862_0d80b78427.jpg 3. Use the ruler to measure your foot length (CM) and width (CM). https://live.staticflickr.com/65535/49231051572_d423168386.jpg **Size Chart** https://live.staticflickr.com/65535/49230925111_5f9c9ef7a3_z.jpg **Shipping Information** https://live.staticflickr.com/65535/49273043107_75e581ae43.jpg **Attention First-Time Buyers:** • Aesop shoes offers a seven-day appreciation period. Please confirm the product's appearance, size, and color within seven days of receipt. Returns or exchanges will not be accepted after this period. • Please try shoes on indoors. Returns or exchanges will not be accepted under the following conditions: beyond the seven-day appreciation period / visible signs of use / worn soles / stained uppers / unusual odors. • If you have concerns about the size you've ordered, please refer to the "How to Choose Your Size" page or contact customer service directly via private message. • Product Defects Products are inspected before shipping. If there are any human errors, such as peeling glue or loose stitching, please take photos of the issue and contact customer service. We will assist you in resolving the matter as soon as possible. • Leather Grain and Wood Color Variations Leather and wood are natural materials, and slight variations in grain or minor marks from insect bites on the hide are natural phenomena. If the wooden heel has blue staining, it is due to a chemical reaction in the wood and does not affect its structure; you can wear them with confidence. https://live.staticflickr.com/65535/49276409856_e0b4a75cdd.jpg https://live.staticflickr.com/65535/49275945978_966a6ac71c.jpg https://live.staticflickr.com/65535/49276608107_758f52ece6.jpg https://live.staticflickr.com/65535/49275945933_23e9a218fd.jpg **Return and Exchange Policy** • For Returns/Exchanges: Within 7 days of receiving your order, please notify customer service first. Please include the "shoes, after-sales service instructions, and invoice envelope" together in the shoe box and send them back. Before shipping! Please wrap the outer box in a plastic bag or a cardboard box. Do not tape directly onto the shoe box. Upon receiving the exchanged item, Aesop shoes will confirm it is correct and ship it to you as soon as possible. • Shipping Costs: > If a defect is found, please report the issue to Aesop shoes. If confirmed to be Aesop shoes' oversight, we will cover the shipping costs. > For returns/exchanges due to size or personal reasons, each party will bear one-way shipping costs. > Upon receiving the exchanged item, Aesop shoes will confirm it is correct and ship the replacement item to you as soon as possible. > If a second return or exchange is required, the round-trip shipping costs will be borne by the consumer. • Return/Exchange Shipping Method: Please use the same shipping method as when you purchased the item for returns/exchanges. (For Hong Kong and Macau, please use SF Express.) Convenience Store Pickup: Please send to 7-11 Kangping Store (Recipient: Huang Yao-Xian) Home Delivery: Please use postal service and send to the address stamped on the invoice (Contact Phone: 0921-771-061) ※ If the item is not returned using the original shipping method, any additional shipping costs incurred will be borne by the consumer.