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Sell on Pinkoi

tutupet

Taiwan
On Pinkoi since 2023
Listings
1
Items sold
19
Followers
10
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tutupet
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Last online
1 day ago
Response rate
-
Response time
-
Avg. Time to Ship
4-7 days
  • Items1
  • Shop Story
  • Refund & Exchange Policy
Discounts
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New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
  • Pet Supplies(1)
Tag(s)
iF design award (1)
tutu Pet Lifestyle (1)
Not easy to fall off (1)
Made in Taiwan (1)
Pet supplies (1)
Pet bite prevention (1)
a (1)
design (1)
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Price Range
US$10 – 50 (1)
US$
-
Material
Waterproof Material (1)
Color
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FREE S/H
Free shipping items
Customization
Customizable items
Handmade
Handmade items
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1 listings

The shop story was translated by Google. It may not be accurate.
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tutu Pet Lifestyle is a team formed by members of Xikou Design and CoolFur Pets.

Xikou Design is a design service company with many years of rich experience in brand and product design. Because of his love for pets, he invested in and established Cool Fur Pet Hotel in 2018. After entering the pet industry, the members of Xikou Design have continued to improve their pet knowledge. To date, they have obtained KCT B-level pet beautician certificates, pet caregiver certificates, pet aromatherapy application training certificates and other pet professional knowledge training.

The members of Cool Fur Pet Hotel are the first-line partners who directly face pet industry consumers. They have a lot of long-term experience in pet care and knowledge of observing pet behavior. At the same time, they face different owners every day and have accumulated a lot of feedback on their furry pet raising experience.

The Tutu team, composed of a design company and a pet store, has accumulated a wealth of pet care experience and actual feedback from consumers, and combines execution capabilities from product development to brand design. The core goal of our team is to improve the aesthetics and quality of pet life through design.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 3 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.