Exclusive order [return and exchange conditions] If the reason for the return is wrong, the product is damaged, please go to "Alice's Dream love wool felt wool felt store private message" to confirm whether the order matches, if not, please return the service within seven days after receiving the product! In order to avoid errors after sending, please confirm the goods you want to purchase before ordering. The return shipping cost must be paid by the customer. [Not eligible for return and exchange] 1. The request for return and exchange has exceeded the quality of the product that has been unpacked or used for seven days. 2. The product packaging of the returned goods is incomplete. 3. Additional gifts have been opened for use. 4. Copyright-related goods, such as books, tools, etc.