Customized material package 【Return and Exchange Conditions】 If the reason for the return is the wrong delivery or the product is damaged or defective, please go to "Alice's Dream favorite wool felt store private message" to confirm whether the order matches. If it does not match, please handle the return and exchange service within seven days after receiving the product! In order to avoid errors after shipping, please confirm the goods you want to buy before placing an order. Customers must bear the freight for return and exchange. [Does not meet the return and exchange situation] 1. The original product that has been opened or used for more than seven days after receiving the request for return and exchange. 2. The packaging of the returned product is incomplete. 3. Additional gifts have been opened for use. 4. Commodities related to copyright, such as books, tools, etc.