Ear needle material: stainless steel/medical steel needle Wool: Imported Australian Queensland Merino wool · Wool felt is completely handmade, each work is unique, and each person’s style is different · The production principle is to use pressure to make the wool fibers tightly entangled and become solid, which is time-consuming and labor-intensive. Due to the production cost and working hours, the unit price is sometimes higher than that of ordinary handmade products. · Welcome to Madame Wool’s daily Instagram to watch the daily activities, including some healing videos of the production process · Mrs. Wool's works are characterized by durable and solid (high hardness), smooth surface, colorful, cute and funny, and Japanese style. Welcome to the market for reference (Taipei) ● Please understand that all wool felts are purely handmade, there are many traces of handwork, it is time-consuming and not all the same, the number of working days is 2-4 weeks (please do not urge, thank you for your patience) ● Handwork will not reach 100% perfection, as 100% is the same, don’t pick faults, think twice about perfectionism ● If you want to customize, please private message, copyrighted goods, pets, other works of wool felt authors are not accepted ● The color may be slightly different due to mobile phone and personal perception, please do not order if you mind ● Handmade products need to be treated with care and gentleness, and do not use force to pull and rub to cause damage ● In response to environmental protection and plastic reduction, some packaging materials will be used for waste or secondary use. Try to reduce disposable materials as much as possible. Perfectionists, please think twice. If you need gift packaging, please send a private message (free) ● Hand-made products do not accept unconditional returns and refunds within seven days. If you have any problems with the products, please privately discuss them ● All products have a one-year warranty service. If there is non-man-made damage within one year, it can be repaired for free (please upload photos for evaluation) ● If you need "refurbishment" or "replacement of metal fittings" for the purchased goods, you can tell, the first time is free (buyers need to bear the round-trip shipping or the market) ● Urgent mail is not accepted, but you can ask for the specified date The above conditions are acceptable before placing an order ★ Maintenance method of wool felt If it is dirty, it is recommended to wash it with cold water "gently" by hand (alkaline soap or shampoo can be used) to avoid deformation or shrinkage. Do not use a washing machine. Do not use a brush to wash. After washing, let it dry naturally and remember not to dry In order to avoid shrinkage, wool felt is a natural fabric. It is normal for long-term use to produce small hair balls due to friction. You can trim it with small scissors. You can also use a medium and low temperature iron to make the surface smoother. metal ★Wool felt will be more frizzy after using it for a long time. In addition to buying a needle and repairing it yourself, you can also apply diluted white glue on the surface. If you have other circumstances, you can ask privately.