▼ Product Material: Topaz, 925 silver, 18K gold.
▼ Product Size: HK 11, please contact designers for other sizes.
▼ Hallmark: This product has a '925' and a '3: am' hallmark logo
▼ Product Packaging: Packaging styles from time to time to change, please refer to the new shelves page or to the designer.
This product has a health card with a valid number. Guests can show their health card and get a free plating service within 90 days. The related shipping costs are borne by the guests. For more information, please refer to the instructions on the maintenance card or contact the designer.
▼ use and maintenance methods:
Natural stone: exposure to chemicals will detriment the appearance of natural stone, please avoid wearing a bath. After wearing jewelry in Japan, or adhesion may be detrimental to the appearance of dust, you can use water to clean.
Metal: metal contact with water or chemical oxidation fade, please avoid touching the water or wearing a bath. After wearing jewelry, stored in a bag or bag can extend the life of jewelry. Accessories such as oxidation for a long time to wear, you can use silver cloth or copper wipe corresponding to the designer inquiries.
If the need for maintenance, repair, can contact us directly, we are very responsible for after-sales service.
3: am By default, Hong Kong postal delivery service is available. Hong Kong will be available for about 1-2 days and international registration will be available for about 7-14 working days, depending on the region. If the designated shipping company, please inform us as soon as possible.
▼ about the product itself:
Handmade: Due to the shapes and sizes of the products, the sizes of the products may be slightly adjusted and manufactured. The size of the finished product may be ± 0.5 cm or there may be traces of hand-made marks (such as welding marks without affecting the wearing) , Or there is not perfect beauty, I hope everyone will continue to support hand-made.
Natural stone: Each natural stone is unique, the designer will cut the stone due to the beauty of the stone, so the size and shape of the stone may be slightly different possibilities. And each stone color depth and texture are also different, or there are cracks, impurities and other flaws, failed to 100% in line with product images, if not accepted, please do not order or check with us.
Chromatic aberration: All the pictures in the picture taken in kind, but because of shooting light and computer screen resolution and other factors and there is a color difference situation.
▼ returned goods
Goods are purchased by your order after the material began hand-made, sold after the flaw not provide return.
Exchange returned goods eligible, please contact us within 7 days after receipt of the goods, and provide proof of the photo, beyond 7 days will be classified as maintenance of goods. We will provide a replacement product number and instructions, according to the program will be returned to return the unspoiled goods, together with the original packaging, and please ensure that the goods have been properly packaged, so as not to damage the delivery.
After receiving the returned goods, we will check your goods, such as goods without damage and meet the returned requirements, we will replace the goods for you, to be confirmed after the completion of the will be re-sent goods, returned goods shipping costs by the buyer Be responsible for. Return processing time is about one to two weeks. If you want to change the value of the goods higher than you buy, we will charge you the difference between the goods.
If due to incomplete information or personal reasons caused the goods were returned, re-mail shipping will be the buyer.