920,543 unique items
  • Apply for a shop

    • I want to open a shop. Where do I start?

      You can find everything you want to know about Pinkoi shops in About Pinkoi Shops. Send your application form and attach the necessary materials. We look forward to hearing from you!

    • When will I receive a response to my application?

      1. We examine all applications within 7–10 business days. As we are a curated marketplace, we are selective with the brands we choose. Because of the volume of applications, we will only contact those successful applicants. If you did not hear back after 10 days, and you would like to know the result, send us an email (en-dr@pinkoi.com). Although we will reply with the result, we cannot provide detailed feedback. Thank you for your understanding.
      2. In your email, please include the applicant's name, shop name, and email address.
  • Signing in

    • I've been accepted but I can't see my shop after logging in. Why is that?

      1. Please note that if you have previously signed in using your Facebook login as well as using your Pinkoi login, these are seen as separate accounts. Please use the username/password that you provided on your shop application. If you've forgotten your shop login, please search your email inbox for the initial confirmation email. If you really can't find your login details, email us at en-dr@pinkoi.com.
      2. If you cannot find the answer you're looking for, please contact us.
    • I've forgotten my shop's login details. What should I do?

      On any Pinkoi page, click "Sign In" (top right-hand corner). Then, simply click "Forgotten password?" and follow the steps. If you still can't sign in, you can email us at en-dr@pinkoi.com.