How do I become a Pinkoi member to enjoy privileges and rewards?
to register to become a member.
You can also become a member using any of the following two methods:
1. Log in using your Facebook, LINE, Google or Twitter account to become a member.
2. Click on “Register” and then fill out the required information. After verifying and activating your account via email you’ll be able to become a member.
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How can I check what my new membership level will be and what rewards I'll be able to enjoy under the new program?
If you’re already a Pinkoi member, before June 1 you’ll be able to click on the following link (View my new membership level
) to check what your new membership level will be when the new rewards program goes online. This new membership level will be based on your current accumulated total spending and number of purchases made. Before June 1, 2020, you can continue to accumulate spending and purchases to increase your membership level.
After the new rewards program goes online, you’ll be able to check the amount of spending and purchases you’ve accumulated on your personal membership page.
Will there be a time limit on my membership level under the new rewards program?
Yes. Your Pinkoi membership level will be valid for 12 months starting from your annual settlement date until the next annual settlement date the year after. Your new membership level for the year will then be calculated based on your accumulated spending and number of purchases made during the past year.
Will my accumulated spending and number of purchases be reset to zero? Will I have to start again?
Yes. Your accumulated spending and number of purchases will be reset to zero on your annual settlement date each year. They will not roll over into the next period.
For example: If you registered for Pinkoi membership on June 17, 2020, your spending and number of purchases will be totaled for the period from June 17, 2020 to June 16, 2021. After the annual settlement date, these accumulated totals from the previous year will be reset to zero and you must begin the accumulation process anew.
Note: The annual settlement date for members that joined on or before May 31, 2020, is June 1. For members that joined on or after June 1, 2020, their annual settlement date will be the same as their member registration date.
Will my existing bonus points expire after the new rewards program goes online? What happens if I haven’t finished using them?
Bonus points will no longer be issued starting on June 1, 2020. We will be issuing P Coins instead. For more information about how P Coins are issued, please see: What are P Coins? How do I earn and use them?
Your existing bonus points will expire on December 31, 2020. But don’t worry, you’ll still be able to use them for discounts before this date and you’ll also be able to use them to enjoy benefits from the new rewards program at the same time. Pinkoi has prepared a series of promotions that will allow you to use your bonus points to redeem rewards and discounts from our partners. Please remember to stay tuned to announcements from our website and social media accounts about these promotions. Remember to use your bonus points before they expire!
How do I use my P Coins to redeem rewards?
Pinkoi members can browse and redeem rewards via the “Redeem Reward with P Coins” section of the site. Details will be officially announced on June 1, 2020, so stay tuned.